Frequently asked questions
Are lifted, dually or oversized vehicles eligible for a membership?
Lifted trucks, dually trucks and oversized vehicles are excluded from our standard monthly membership pricing. If you’re unsure whether your vehicle qualifies, please contact InsideOut before purchasing a membership.
How do I use my membership when I arrive?
When you arrive at InsideOut, open the EverWash app on your phone and select your active membership. Follow the prompts in the app to redeem your wash, and our team will take it from there.
How am I billed for my membership?
Your membership is billed monthly through EverWash using the payment method connected to your account. You can view your membership and billing information anytime through the EverWash app.
How do I manage or cancel my membership?
You can cancel your membership through the EverWash app. Go to Account Settings, scroll down to your active memberships, and select Cancel next to the membership you want to cancel. On iPhone, Account Settings can be found by tapping the gear icon in the bottom menu. On Android, open Account Settings from the left-side menu. If you change your mind, EverWash also allows you to reactivate your membership from the Account Settings or Membership page
Is my membership tied to one vehicle?
Yes! Each membership is assigned to a specific vehicle, but InsideOut offers Family Plans for households with multiple vehicles. After your first vehicle, each additional vehicle added with a membership receives a 20% discount on its monthly membership price. Each vehicle can be enrolled in the membership level that best fits your needs.